Thank you for choosing the Keystone Collections. With proper care, we're confident our furniture will provide a lifetime of service. We've compiled this list of care tips to help you along the way.
Extra Care for the First Two Months
The premium finish we use to protect your furniture requires 30-60 days to achieve its full cure for maximum protection of the wood. During this time, it needs some tender care. Use caution to protect the finish so hot materials (anything too hot to touch with your hand) are not placed directly on the surface. Avoid the use of table pads and place mats, and refrain from placing heavy objects on the furniture.
Control the Environment
Your solid wood furniture responds to changes in temperature and humidity by expanding and contracting. Keep the indoor relative humidity in the 35 to 45 percent range to minimize these effects. Ultraviolet light from the sun and fluorescent fixtures can cause chemical changes in the wood and/or finish. Avoid placing your furniture in an area where it will be hit with direct sunlight, keep it away from direct sources of heating and cooling, and avoid storing it in an attic or cellar type environment.
Effects of the Environment
If the humidity moves out of the ideal range, solid wood table tops will expand or contract causing a gap in the center or at the ends where the two halves meet. Uncontrolled humidity conditions can also cause splits or cracks in the grain pattern and joints of the wood panels. These symptoms are the result of an uncontrolled environment and are not considered defective.
Avoid Dry Dusting / Wiping
Dust and other normally occurring materials in a house contain tiny abrasive particles much like fine sandpaper. When removed with a dry cloth, they abrade the finish and cause tiny scratches. Over time, this will result in changes to the appearance - particularly in the most used areas. We recommend using a water-dampened, soft clean cloth (a mixture of Murphy's Oil Soap and water may also be used) to clean the furniture. The moistened cloth picks up and holds the dust so it's less likely to scratch the finish. Follow-up with a soft, clean, lint-free cloth to dry the surface.
Protect the Finish
All our furniture is finished with a specially formulated conversion varnish that is harder, tougher and more resistant to chips, nicks and scratches than common lacquer finishes. It is also resistant to damage from short-term exposure to the following household chemicals:
Avoid polishes and cleaners that contain silicone or ammonia. Lemon oil or something similar may be helpful. Your furniture can be waxed annually, but the old wax must be removed before a new coat is applied. If this is not done, over the years, the wax build up will cloud the finish.
Temperature of items placed directly on the wood finish should not exceed 150 F. If the item is too hot to hold in your hand, it's too hot to place on your furniture.
To avoid damage from getting harsh chemicals directly on surrounding wood surfaces, spray household glass cleaner directly on a rag or towel and wipe the glass or mirror lightly.
When opening the drawer, pull it out slowly with a straight and level motion at a speed that does not exceed the speed at which the soft close mechanism retracts the drawer. Once the soft-close mechanism releases, the drawer may be pulled out at a normal speed to its fully-extended position. The slide can "jump" the soft-close catch if these instructions are not followed. If the drawer seems "blocked" when being closed, press firmly on the drawer front and push toward the back of the cabinet. The drawer should "re-catch" and begin to function as usual.
Frequent vacuuming will keep dust and dirt particles from becoming embedded in the fabric and will prevent overall soiling. Avoid placing fabrics in direct sunlight. This may cause fiber degeneration and color-fade. Keep pets off upholstered furniture. Pet urine and pet body oils can be difficult to remove. When a spill occurs, it's important to clean the fabric immediately. The longer a spill is left unattended, the harder it is to remove.
Fabrics with a cleaning code of "S" and "WS" should be cleaned with a petroleum-based dry cleaning solvent such as Guardsman Dry Cleaning Fluid or Guardsman Citrus Spot Remover. Pre-test cleaners in a hidden area for fabric compatibility and color loss.
Keep the leather clean. Vacuum and dust often with a soft brush. Position your leather furniture away from windows, skylights and other intense light sources when possible. Leather is resistant to color fade, but direct, prolonged exposure to sunlight will cause any material to fade over time. Do not leave newspapers on leather furniture. The ink in the newsprint can rub off onto the leather. Take extra care with sharp instruments and animal claws. Leather is stronger than upholstery, but it will puncture with force. Keep your leather furniture at least 12" away from radiators and other intense heat sources to prevent drying and possible cracking.
To clean your leather, place a small amount of a gentle, moisturizing bath soap like Dove on a damp cloth and work it into a light lather. Rub the damp cloth on the leather without getting it too wet. Follow-up with a fresh damp cloth to wipe off the leather. (Do not use water to rinse the leather.) Finally, polish the item with a dry towel. After the leather has dried completely, treat the article with a leather conditioner.
There were no dealers found within a 200 mile radius of your zip code but we do have a dealer that is setup to handle internet sales. Please contact DutchCrafters.
3709 N. Lockwood Ridge Road
Sarasota, FL 34234
Thank you for your interest in our products and if you have any questions please contact us by sending an email or calling us toll free at 866) 881-6680.